Privacy Policy
Your privacy – our responsibility
Data Controller
We are the data controllers for the processing of the personal data we handle about our customers and partners. You can find our contact information below:
Folke Forsikringsagentur I/S
Rydtoften 5,
2750 Ballerup
CVR no.: 45413233
It is not a requirement for our company to have an external DPO, but if you have questions regarding the processing of your personal data, you can contact us at kontakt@folkeforsikring.dk.
Processing Activities
As the data controller under GDPR, we have the following processing activities:
Website Visits
When you visit our website, we use cookies to ensure that the website functions properly. You can read more about this in our cookie policy.
Communication with Potential Customers
When you have questions or would like to learn more about our services, you can contact us via:
- Contact form
- Phone
Here, we process the personal datayou provide us in connection with our communication to answer your questions. The information we typically process includes your name, email, and phone number.
The legal basis for processing this information is GDPR Article 6, Section 1, Letter f.
When the dialogue is concluded, we delete the personal data unless there is a need to store them for a longer period.
Customers
We need to communicate with our customers to ensure the correct delivery of our services. Here, we process information such as name, address, services, agreements, and payment details. The legal basis for processing this information is GDPR Article 6, Section 1, Letter b. Once the service is delivered and any outstanding matters are settled, we delete the personal data.
Newsletter
You can subscribe to our newsletter, and you can always unsubscribe again. We use the newsletter to inform you about new content, services, and company announcements. The legal basis for processing your email address is GDPR Article 6, Section 1, Letter a.
Your personal data will be processed as long as you are subscribed to the newsletter. If you unsubscribe, we will stop sending it to you. If we have not sent a newsletter in one year, your consent will expire.
Accounting
We store all accounting documents in accordance with the Danish Bookkeeping Act, which may include personal data such as name and address.
The legal basis for processing this information is GDPR Article 6, Section 1, Letter c.
We retain this information for a minimum of 5 years after the end of the accounting year to which it pertains.
Job Applications
We process job applications to assess whether they match an employment need in our company.
The legal basis for processing your personal data is GDPR Article 6, Section 1, Letter f.
If there is no match, your information will be deleted. If you are hired, you will receive separate information about the processing of your personal data during the employment process.
Data Processors
We collaborate with external suppliers who may act as data processors. Examples of these may include system providers, IT hosting, or marketing services.
Data processors:
- Forsia Forsikring A/S – for insurance services
- Dansk Sundhedssikring – for health-related services
We ensure that all data processors handle your personal data in a secure manner and in compliance with applicable data protection legislation.
Disclosure of Personal Data
Profiling and Automated Decisions
Transfers to Third Countries
We primarily use data processors within the EU/EEA or those who store data within the EU/EEA.
If this is not possible, we ensure that your personal data is appropriately protected if it is transferred outside the EU/EEA.
Data Processing Security
We take appropriate technical and organizational measures to ensure the processing of your personal data.
We conduct risk assessments and train our employees in GDPR to ensure the necessary protection of your information.
The Rights of the Data Subject
You have a number of rights regarding our processing of your personal data:
- Right to access: You can access the information we process about you.
- Right to rectification: You can have incorrect information about yourself corrected.
- Right to erasure: : In certain cases, you can have your information deleted before our usual deletion period.
- Right to restriction of processing: You can have the processing of your information restricted.
- Right to object: You can object to our processing of your information.
- Right to data portability: You can request that your personal data be transferred to another data controller.
Read more about your rights at www.datatilsynet.dk.
Withdrawal of Consent
Complaint to the Data Protection Authority
If you are dissatisfied with how we process your personal data, you can file a complaint with the Data Protection Authority. You can find their contact information at www.datatilsynet.dk.